Privacy Policy
Last Updated: 9th July 2026
Introduction
This Privacy Policy explains how Flowe Ltd ("Flowe", "we", "our", or "us") collects, uses, stores and protects your personal information when you use our website, submit an enquiry or engage our commercial finance brokerage services.
We are committed to protecting your privacy and processing your personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and all other applicable data protection legislation.
By using our website or services, you acknowledge that your personal information will be processed as described in this Privacy Policy.
Who We Are
Flowe Ltd is a commercial finance brokerage that introduces businesses to lenders and finance providers.
We do not provide lending directly.
Where applicable, Flowe Ltd operates as an Appointed Representative of an FCA-authorised Principal Firm.
For any privacy-related enquiries, please contact:
Flowe Ltd
Email: jordan@flowecapital.com
Website: www.flowecapital.com
Information We Collect
Depending on how you interact with us, we may collect the following information.
Personal Information
Full name
Job title
Business name
Telephone number
Email address
Postal address
Date of birth (where required)
Identification documents
Director information
Business Information
Company registration details
Trading history
Annual turnover
Number of employees
Industry sector
Existing borrowing
Funding requirements
Bank details where required
Financial Information
To help arrange finance we may collect information relating to:
Company accounts
Management accounts
Bank statements
VAT returns
Credit history
Existing finance facilities
Assets
Liabilities
Cashflow forecasts
Technical Information
When visiting our website we may automatically collect:
IP address
Browser type
Device information
Operating system
Pages visited
Time spent on pages
Referral source
Cookie information
4. How We Collect Information
We collect information when you:
Complete an enquiry form
Apply for finance
Contact us by telephone
Contact us by email
Book a consultation
Subscribe to marketing
Visit our website
Communicate with us via social media
Interact with our advertising
We may also receive information from:
Credit reference agencies
Lenders
Finance providers
Professional advisers
Publicly available sources
Companies House
Fraud prevention agencies
5. How We Use Your Information
We use your information to:
Assess your funding requirements
Introduce you to suitable lenders
Arrange commercial finance
Verify your identity
Prevent fraud
Meet Anti-Money Laundering obligations
Communicate throughout your application
Improve our website
Provide customer support
Respond to enquiries
Send marketing communications (where permitted)
Comply with legal obligations
6. Lawful Basis for Processing
We process personal information under one or more of the following lawful bases:
Contract
Where processing is necessary to provide our brokerage services.
Legitimate Interests
Including:
operating our business;
improving our services;
responding to enquiries;
fraud prevention;
internal administration.
Legal Obligation
Where required to comply with:
Anti-Money Laundering legislation;
fraud prevention;
taxation;
regulatory obligations.
Consent
Where you have provided consent, including for certain marketing communications or optional cookies.
Sharing Your Information
We may share your information with:
lenders;
banks;
commercial finance providers;
credit reference agencies;
fraud prevention agencies;
identity verification providers;
professional advisers;
IT providers;
cloud software providers;
payment providers;
regulators;
law enforcement agencies where required by law.
We only share information necessary for the relevant purpose.
Marketing
Where permitted by law, we may send information regarding:
funding opportunities;
business finance updates;
products and services;
industry news.
You may unsubscribe at any time using the unsubscribe link within our emails or by contacting us directly.
Cookies
Our website uses cookies to:
improve website performance;
analyse visitor behaviour;
personalise content;
improve marketing effectiveness.
Further information is available within our Cookie Policy.
Data Security
We implement appropriate technical and organisational measures to protect your information, including:
encrypted data transmission;
secure cloud storage;
restricted employee access;
password protection;
multi-factor authentication where appropriate;
regular software updates.
Whilst we take reasonable precautions, no method of internet transmission can be guaranteed to be completely secure.
Data Retention
We retain personal information only for as long as necessary to:
provide our services;
comply with legal obligations;
resolve disputes;
enforce agreements.
Retention periods vary depending upon the type of information and applicable legal requirements.
International Transfers
Where personal information is transferred outside the United Kingdom, we ensure appropriate safeguards are in place in accordance with UK GDPR.
Your Rights
You have the right to:
access your personal data;
correct inaccurate information;
request deletion;
restrict processing;
object to processing;
request data portability;
withdraw consent where processing relies upon consent;
complain to the Information Commissioner's Office (ICO).
14. Exercising Your Rights
To exercise your rights, please contact:
Flowe Ltd
Email: jordan@flowecapital.com
We will respond within the timeframes required by applicable data protection legislation.
Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices of external websites and encourage you to read their privacy policies.
Children's Privacy
Our services are intended solely for businesses and individuals aged 18 years or over.
We do not knowingly collect personal information from children.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be published on this page together with the updated revision date.
Contact Us
If you have any questions regarding this Privacy Policy or how we process your information, please contact:
Flowe Ltd
Email: jordan@flowecapital.com
Website: www.flowecapital.com
If you remain dissatisfied, you have the right to lodge a complaint with the Information Commissioner's Office (ICO).